Internal Tools That Truly Make a Difference

At AVM, I worked in the internal IT department, where I was responsible for developing software to improve internal processes. The focus wasn’t on large, flashy systems, but on pragmatic, tailored solutions that made everyday work easier.

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My first project was developed in close collaboration with the logistics and sales departments. Based on a specific need, I created an application that automated many manual tasks. From the very beginning, the tool was developed hand in hand with its users — which likely explains why it's still in use today.

In later projects, such as tools for analyzing support requests, I continued to work closely with the teams. Some tools came with a user interface, others ran entirely in the background — but all had one thing in common: they made a noticeable difference.

My approach: listen, understand the core of the problem, and build a solution that simply works.